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Windows Problem?


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#1 Letterhead954

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Posted 02 June 2012 - 12:45 PM

For a while now, about half the time when I close a web page, it pops back up and then freezes. I have to do a control, alt, delete to get rid of it. My computer guy has never heard of this. It happens the most when I'm reading articles that I click on from my e-mail. Anyone out there know what's going on and how I can correct this? Thanks!

#2 bobandtorey

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Posted 02 June 2012 - 12:51 PM

Sorry buy a Mac

#3 Zerocool

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Posted 02 June 2012 - 01:39 PM

first thing i can say is never open a email that has a link in it from some one you do not know, 2nd do a sweep for spy wear if need be go to cnet and get a spy wear remove program like spybot or adawear, then after you run that ron your viuse scaner, this sounds to me that you might have been key loged and you ask what is a key log it is a hacker geting every pass word you have every time you type and if all else fails, reformat your computer if you have the os disk

#4 cristinew

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Posted 02 June 2012 - 04:29 PM

try windows security essentials its free it works

http://windows.micro...ntials/download

Edited by cristinew, 02 June 2012 - 04:31 PM.


#5 Letterhead954

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Posted 02 June 2012 - 05:34 PM

Thanks folks. I was in the middle of installing the Security Essentials when it said I'd have to remove my existing antivirus. So now I'm checking out the spywear on Cnet.

#6 cristinew

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Posted 02 June 2012 - 05:43 PM

Security Essentials does have spyware also ,

#7 ScrogBubbles

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Posted 02 June 2012 - 05:47 PM

Might be easier to try a different browser to see if the problem is specific to that software. Ditch internet explorer if your still using it. Try firefox or iron.

Edited by ScrogBubbles, 02 June 2012 - 05:48 PM.


#8 Fat Freddy

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Posted 02 June 2012 - 11:15 PM

Google chrome is good also. All of the above apply. I t really sounds like you have a virus problem.
Once you have your computer working go to every site you use a password on and change them. IF YOU use online backing notify your bank asap that you had a key logger and that you have changed your password and for them to flag your account for possible fraud activity. Same for credit card companies. This will protect you from someone stealing your identity and money.

#9 Letterhead954

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Posted 02 June 2012 - 11:53 PM

I ran Spybot and it found a number of problems. I haven't checked yet to see if it fixed the problem. Thanks for the warning. I'll change my banking and credit card passwords. Anyone know how to change my Google bookmarks over to Firefox?

#10 ScrogBubbles

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Posted 03 June 2012 - 06:42 AM

https://support.mozi...s-google-chrome

#11 LongHairBri

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Posted 03 June 2012 - 10:41 AM

Malicious Software Removal Tool. free from Microsoft

#12 Letterhead954

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Posted 04 June 2012 - 11:57 AM

I've run Spybot twice and the Malicious Software Removal Tool once. Spybot found a number of problems, and corrected them, but the Microsoft tool didn't find anything. Neither corrected the problem. Any other suggestions? Many web pages are loading very slowly too. I clicked on ScrogBubbles link and it wouldn't load. It's not the link, it's my computer. Reloading Windows is only a last resort. I lose too much when I have to do that. I keep my computer clean, using disk cleanup, including cleaning out cookies, but that doesn't help either.

#13 Letterhead954

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Posted 04 June 2012 - 12:00 PM

Another thing... when I come to this site, the main page is screwed up. It corrects itself after I log in. Is anyone else having this problem, or is it only me?

#14 flyinstringbean

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Posted 04 June 2012 - 01:23 PM

Me too.Main page is screwed up with all the tabs opened and won't close.

#15 Letterhead954

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Posted 04 June 2012 - 11:51 PM

Me too.Main page is screwed up with all the tabs opened and won't close.

Exactly. The drop down menus at the top right are in their own space and all open. Guess it's not just my computer.

#16 cristinew

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Posted 05 June 2012 - 05:24 AM

what antivirus program have you installed and running now?

#17 Letterhead954

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Posted 06 June 2012 - 03:00 AM

I have the free version of AVG.

#18 Wild Bill

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Posted 07 June 2012 - 07:20 AM

Try Malwarebytes; http://www.bleepingc...anti-malware/?1

It's free and works better than most pay programs.

I find Avast! anti-spyware picks up things AVG misses and it's also free.

http://www.avast.com...ivirus-download

#19 cristinew

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Posted 07 June 2012 - 07:33 AM

i have dumped AVG for Microsoft security essinals

#20 trix

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Posted 07 June 2012 - 07:44 AM

Here is a link from Cnet/Download.com http://download.cnet...tml?tag=mncol;1

For a key scrambler will input a false keystroke each time you hit a key good job will come out like ; i3m!hmohao)

Just a example, but it will prevent you from getting keylogged in the future

Trix
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