Windows Problem?

[Letterhead954]

For a while now, about half the time when I close a web page, it pops back up and then freezes. I have to do a control, alt, delete to get rid of it. My computer guy has never heard of this. It happens the most when I'm reading articles that I click on from my e-mail. Anyone out there know what's going on and how I can correct this? Thanks!

[bobandtorey]

Sorry buy a Mac

[Zerocool]

first thing i can say is never open a email that has a link in it from some one you do not know, 2nd do a sweep for spy wear if need be go to cnet and get a spy wear remove program like spybot or adawear, then after you run that ron your viuse scaner, this sounds to me that you might have been key loged and you ask what is a key log it is a hacker geting every pass word you have every time you type and if all else fails, reformat your computer if you have the os disk

[cristinew]

try windows security essentials its free it works

 

http://windows.microsoft.com/en-US/windows/products/security-essentials/download

Edited June 2, 2012 by cristinew

[Letterhead954]

Thanks folks. I was in the middle of installing the Security Essentials when it said I'd have to remove my existing antivirus. So now I'm checking out the spywear on Cnet.

[cristinew]

Security Essentials does have spyware also ,

[ScrogBubbles]

Might be easier to try a different browser to see if the problem is specific to that software. Ditch internet explorer if your still using it. Try firefox or iron.

Edited June 2, 2012 by ScrogBubbles

[Fat Freddy]

Google chrome is good also. All of the above apply. I t really sounds like you have a virus problem.

Once you have your computer working go to every site you use a password on and change them. IF YOU use online backing notify your bank asap that you had a key logger and that you have changed your password and for them to flag your account for possible fraud activity. Same for credit card companies. This will protect you from someone stealing your identity and money.

[Letterhead954]

I ran Spybot and it found a number of problems. I haven't checked yet to see if it fixed the problem. Thanks for the warning. I'll change my banking and credit card passwords. Anyone know how to change my Google bookmarks over to Firefox?

[ScrogBubbles]

https://support.mozilla.org/en-US/kb/import-bookmarks-google-chrome

[LongHairBri]

Malicious Software Removal Tool. free from Microsoft

[Letterhead954]

I've run Spybot twice and the Malicious Software Removal Tool once. Spybot found a number of problems, and corrected them, but the Microsoft tool didn't find anything. Neither corrected the problem. Any other suggestions? Many web pages are loading very slowly too. I clicked on ScrogBubbles link and it wouldn't load. It's not the link, it's my computer. Reloading Windows is only a last resort. I lose too much when I have to do that. I keep my computer clean, using disk cleanup, including cleaning out cookies, but that doesn't help either.

[Letterhead954]

Another thing... when I come to this site, the main page is screwed up. It corrects itself after I log in. Is anyone else having this problem, or is it only me?

[flyinstringbean]

Me too.Main page is screwed up with all the tabs opened and won't close.

[Letterhead954]

Me too.Main page is screwed up with all the tabs opened and won't close.

Exactly. The drop down menus at the top right are in their own space and all open. Guess it's not just my computer.

[cristinew]

what antivirus program have you installed and running now?

[Letterhead954]

I have the free version of AVG.

[Wild Bill]

Try Malwarebytes; http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/?1

 

It's free and works better than most pay programs.

 

I find Avast! anti-spyware picks up things AVG misses and it's also free.

 

http://www.avast.com/free-antivirus-download

[cristinew]

i have dumped AVG for Microsoft security essinals

[trix]

Here is a link from Cnet/Download.com http://download.cnet.com/KeyScrambler-Personal/3000-2144_4-10571274.html?tag=mncol;1

 

For a key scrambler will input a false keystroke each time you hit a key good job will come out like ; i3m!hmohao)

 

Just a example, but it will prevent you from getting keylogged in the future

 

Trix

[budpuffer]

malaware is all my computer guy says i need,,,just keep it updated..free edition..bp

[t-pain]

these free antivirus scanners can be ran from your web browser, without installing anything.

 

http://housecall.trendmicro.com/

http://www.f-secure.com/en_EMEA-Labs/security-threats/tools/online-scanner

http://www.eset.com/us/online-scanner

malwarebytes is also a great program.

 

the problem is that there is no collaboration for scanners, so each antivirus can find things that a different scanner will not.

i've seen viruses and worms take over chrome and firefox and IE. more attack the adobe pdf reader software and the adobe flash plugin. there are also a lot of java infections. so if you can, its best to disable all of the browser plugins until you need them.

 

i've repaired a lot of computers, and even i got infected once. it happens to everyone. mac and linux users are safer than windows users tho.

[t-pain]

theres also other free downloadable scanners, but they often try to trick you into buying the non-free versions.

 

http://www.kaspersky.com/virusscanner

http://home.mcafee.com/downloads/free-virus-scan

http://www.microsoft.com/security/scanner/en-us/default.aspx

 

make sure you do not have two anti virus scanners running at the same time.

sometimes they get into a fight and slow your whole pc to a crawl.

[Ashenfall]

If you are using Internet Explorer (aka "the big blue E"), many times the malware/adware/spyware/trojan/virus/crap changed internal settings of the browser so that the "bad code" is run every time you surf the web. After you've run the above utilities to remove the infection, you may want to restore your browser to its original "default" state.

 

http://support.microsoft.com/kb/923737

 

You may lose a couple of settings, like your home page, but it's pretty easy to set that back up.

[MrKind]

i have dumped AVG for Microsoft security essinals

 

Then your at a big risk of infection, Avast, or any Antivirus is better than none, malwarebytes is great for getting rid of those pesky problems, kapernsky tdss killer should also be ran, you never know , the problems he describes sounds just like explorer issues, and a fix could be applied , by going to advance settings and reset to defaults,, everything.

 

I run several programs to remove infections,, And I'm pretty sure I just read somewhere about MS sec eS , being not that good,, ALSO please turn off desktop gadgets from MS, they are not good for safety online, code can be injected thru them.

 

MrK